*If your scheduled outing is cancelled because of COVID-19, you have these options:
- Reschedule To a Different Date
- 100% CMS Credit Via Gift Card
- Full Refund
Courses & Custom Climbs
A 30% deposit (minimum $100) is required to confirm your custom reservation. Balance is due in full 30 days before your reservation. A 10% cancellation fee is collected on all cancelled custom reservations. For all courses, payment is required in full at time of reservation. Cancellations made more than 30 days before your reservation are eligible for reschedule or a refund minus a 10% administrative fee. Cancellations made within 30 days of your reservation are non-refundable, but may be rescheduled with a fee of 30%. Cancellations made within 7 days of your reservation and “no shows” are non-refundable and no reschedule option will be available.
As with any outdoor activity, weather plays a large role in decision making for the day. If an outing is canceled by Colorado Mountain School due to weather, the participant has the option to: reschedule the day, be rewarded with a gift certificate for the value of their outing and/or trip, or be issued a full refund. We do our best to provide the best possible service to our guests and start times may be adjusted to give the team the best possible chance for success based on weather and conditions.
A 50% deposit is required to confirm your reservation. Full balance is required 90 days before your reservation begins.
A refund minus a 10% administrative fee can be issued 120 days prior to trip start. 50% will be refunded 90 to 120 days before trip start. 25% will be refunded 75 to 90 days before trip start. Inside of 75 day, no refund is available.
In order for an expedition to run, enrollment at a minimum needs to be at a 2:1 ratio (2 participants & 1 guide). If enrollment for an expedition does not meet the required ratio numbers, the expedition will be cancelled no less than 45 days before the trip start date. If a trip is cancelled due to ratios not meeting requirements, a full refund or credit will be issued. Participants will be notified when an expedition is cancelled. Due to this cancellation clause, we encourage participants to invest in travel insurance.
Payment for lodging is required in full at the time of booking. Lodging deposit is refundable, minus the cost of one night per bed reserved.